Process

From first call to live.

Six steps from the first conversation to a system that works. No surprises, no creeping scope, no jargon.

01

The first call

30 min

A free chat, nothing to sign. We want to understand your business, how it runs day to day, and where you think the worst of it is. We will ask things you might not have thought to ask yourself.

Output: A straight answer on whether we are a fit, and which option suits you.

02

Mapping how you work

3–5 days

We go deeper. We follow your main jobs end to end, spot the tasks that repeat, look at the tools you already pay for, and work out where AI would actually save you money. This is where the real wins get separated from the nice-to-haves.

Output: A ranked list of what to do first, with what each one is worth.

03

The proposal

2–3 days

We write it down: what we'll build, how it will work, what we need from you, and what good looks like. Priced clearly. No fine print about what is and is not included.

Output: A signed agreement and a start date.

04

Build

2–5 weeks

We build it. You get on with your business. You can see progress whenever you want without having to manage any of it, and we check in at the points that matter.

Output: A working system, ready to test.

05

Test it properly

1 week

We run it against real situations from your business. You look at what comes out. We keep adjusting until it does what it should. Nothing goes live until you have signed it off.

Output: A tested system you have approved.

06

Go live

1–2 days

We turn it on. We watch it closely for the first 48 hours, review how it went, and fix anything straight away. You will know how it is performing before we call this done.

Output: A live system doing the work.

After deployment

The path splits here.

You pick one before we start. It can’t be both, and that is on purpose.

01

We keep running it.

We watch it, look after it, and keep making it better. You get a report every month. You stay on the business.

  • We keep an eye on it
  • Monthly performance reports
  • Improvements included
Go this way
or
02

We hand it to you.

It becomes yours. Full documentation, training for your team, and 30 days of support afterwards so they can run it without us.

  • Full documentation & runbooks
  • Team training session included
  • 30-day post-handover support
Go this way
Common questions

Everything you might want to know

How long does it take from the first call to going live?

Most builds are live within 4 to 6 weeks of the first call. Mapping and scoping is usually 1 to 2 weeks, then the build starts straight after. Trickier integrations can take longer. We scope it properly and tell you upfront if it is going to run long.

What do you need from us while you build?

Access to your tools, and someone who can answer questions and look at what we produce at the key points. We keep the demand on your time low. Usually 1 to 2 hours a week during the build.

Do we need anyone technical to work with you?

No. That is the whole point. We do the technical part. You tell us about your business and what is driving you mad, and we turn that into something that works. No coding, no prompting, nothing to learn.

What AI tools or providers do you work with?

We are not tied to anyone. We pick based on what is right for your situation, whether that is the big providers like OpenAI and Anthropic, an automation platform, or a tool built for your industry. If you want help working that out before committing to anything, that is what the consulting option is for.

What if it does not work the way we expected?

We keep working on it. Every build gets tested and reviewed before it goes live. On Fully Managed, we are watching it, so we usually catch problems before you do. If something is not working, we fix it. That is the deal.

Can we start with one thing and add more later?

Yes, and we usually suggest it. Start with the one job that eats the most time. You see something real quickly, you get a feel for how it works, and we have a clean baseline to build the next one on.

Step one

The first call costs nothing
and commits you to nothing.

Thirty minutes. We ask the right questions, tell you straight whether AI is worth it for you right now, and if it is, exactly what it would take.

Book a callfree, 30 minutes, no jargon