Process

From first call to live.

A clear, predictable process from first conversation to live deployment. No surprises, no scope creep, no jargon.

01

Discovery Call

30 min

A free, no-commitment conversation to understand your business, your operations, and where you think the biggest friction points are. We ask the questions you might not have thought to.

Output: A clear picture of fit and a recommendation on which track suits you.

02

Operations Mapping

3–5 days

We go deeper. We map your core workflows, identify repetitive tasks, assess your current tooling, and quantify where AI would create the most value. This is where we separate high-impact opportunities from nice-to-haves.

Output: A prioritised opportunity map with estimated value for each area.

03

Proposal & Scope

2–3 days

We present a scoped proposal: what we'll build, how it will work, what we need from you, and what success looks like. Priced clearly, with no ambiguity about what's included.

Output: A signed agreement and project kickoff date.

04

Build

2–5 weeks

We build. You stay focused on your business. We give you access to a live progress view so you can see what we're building without needing to manage the detail. Check-ins at key milestones.

Output: A working system, ready for testing.

05

Test & Review

1 week

We test the system against real scenarios from your business. You review the outputs. We iterate until it behaves exactly as needed. Nothing goes live until both parties sign off.

Output: A tested, approved system ready for deployment.

06

Deployment

1–2 days

We go live. We monitor closely in the first 48 hours, run a post-launch review, and make any immediate adjustments. You're briefed on how it's performing before we formally close this phase.

Output: A live system delivering measurable results.

After deployment

The path splits here.

You choose one track before we start. It cannot be both — and that’s by design.

Track A

We keep running it.

We monitor, maintain, and improve the system on your behalf. Monthly reporting. Continuous optimisation. You stay focused on the business.

  • Ongoing monitoring & maintenance
  • Monthly performance reports
  • Continuous improvements included
Choose this track
Track B

We hand it to you.

We transfer full ownership — complete documentation, team training, and 30 days of post-handover support so your team can run it independently.

  • Full documentation & runbooks
  • Team training session included
  • 30-day post-handover support
Choose this track
Common questions

Everything you might want to know

Step one

The discovery call costs nothing and commits you to nothing.

Thirty minutes. We ask the right questions, give you a clear read on whether AI is the right move right now, and tell you exactly what it would take if it is.

Book a Discovery Call